Consumers grade the OEM survey like a school report. We close that gap before the survey lands — so your spin, co-op, and allocation stay intact.
No per-customer fees · Cancel anytime · Live in 2 days
Download the 60-Second Breakdown(PDF)CSI Assist converts it
Your co-op, spin & allocation — protected.
How the protection works
Within 48 hours of delivery we message your buyer via SMS to check on how the experience actually went.
The moment a buyer flags an issue, your team gets an automatic alert — a window to fix it before the OEM survey arrives.
If the buyer is happy, we explain how the manufacturer actually scores — so a "polite 8" never quietly tanks your number.
When the OEM survey lands, we nudge satisfied buyers to find it — even in Spam or Promotions — and submit their 10 before the window closes. If the buyer hasn't completed it, we send friendly reminders when directed by the dealership, so your sales team never has to awkwardly nudge the buyer.
The math
At $299 per dealership per month, CSI Assist underwrites your score for less than the incentive a single 8 costs you.
The automated insurance policy for your CSI score. $299 per dealership, no per-customer fees.
View the brief demo and see exactly how CSI Assist protects your next scorecard cycle. No per-customer fees, cancel anytime.